Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using Mermansea's AI consulting services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
Mermansea provides AI technology consulting services including but not limited to:
- AI-driven event planning and management solutions
- Operations optimization through artificial intelligence
- Strategic AI implementation consulting
- Custom AI solution development and deployment
- Lead generation and qualification services
3. Pricing and Payment Terms
Our pricing structure is based on qualified leads and consulting services provided:
- Lead generation services are charged per qualified lead as outlined in our pricing page
- Consulting services are billed according to the agreed-upon service level
- Payment terms are net 30 days unless otherwise specified in writing
- All prices are subject to change with 30 days written notice
4. Lead Qualification Process
We maintain strict standards for lead qualification:
- Leads must demonstrate genuine interest in AI consulting services
- Qualified leads must meet minimum budget and timeline requirements
- We reserve the right to determine lead qualification based on our established criteria
- Clients will only be charged for leads that meet the agreed-upon qualification standards
5. Intellectual Property
All intellectual property rights in our consulting methodologies, proprietary tools, and documentation remain the exclusive property of Mermansea. Client-specific implementations and customizations developed during the engagement may be jointly owned as specified in individual service agreements.
6. Confidentiality
We maintain strict confidentiality regarding all client information, business processes, and proprietary data. Both parties agree to maintain confidentiality of sensitive information shared during the consulting engagement.
7. Limitation of Liability
Mermansea's liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services in question. We are not liable for indirect, incidental, or consequential damages.
8. Service Level Agreements
Specific service level agreements, response times, and performance metrics will be outlined in individual service contracts. We strive to maintain high standards of service delivery and client satisfaction.
9. Termination
Either party may terminate services with 30 days written notice. Upon termination, all outstanding invoices become immediately due and payable. Confidentiality obligations survive termination.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes shall be resolved in the courts of Orange County, Texas.
11. Contact Information
For questions regarding these terms of service, please contact us:
- Email: [email protected]
- Phone: +1 (863) 472-7030
- Address: 9447 Hickory Bend Dr, Orange, TX 77632-4804
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.